Schaumburg, IL — Quality Wheels, Inc., an asset-based trucking company providing regional and long-haul transportation across the United States, is proud to announce its Great Place To Work Certification™ — a distinction earned by achieving a perfect 100% employee satisfaction score on the Trust Index™ Survey, compared to just 57% at a typical U.S.-based company.
Great Place To Work® is the global authority on workplace culture. For over 30 years, their Trust Model™ has set the standard for quantifying and benchmarking the employee experience. Certification is based on direct, anonymous feedback from employees — offering the most comprehensive picture on the market of the internal health of an organization.
What 100% Employee Satisfaction Means
The Trust Index™ Survey measures the level of trust in an organization and the consistency of the employee experience through 60 statements across five dimensions of a high-trust company culture: credibility, respect, fairness, pride, and belonging. Employees respond on a five-point consistency scale, and scores are averaged to provide an organization-wide assessment.
To earn Certification, approximately 7 out of 10 employees must report a consistently positive experience at work. Quality Wheels didn’t just clear that threshold — every single employee surveyed scored the company at the highest level:
✅ Management makes its expectations clear — 100%
✅ I can ask management any reasonable question and get a straight answer — 100%
✅ Management is approachable, easy to talk with — 100%
✅ Management is competent at running the business — 100%
✅ Management hires people who fit in well here — 100%
These five Trust Index metrics — pulled directly from the official Great Place To Work profile for Quality Wheels, Inc. — represent the foundation of a workplace where drivers and team members are supported, heard, and set up for long-term success.
“These aren’t just numbers — they’re proof that our ‘Always Do Good’ motto isn’t a slogan, it’s how we operate every single day.”
— Boris Agababian, CEO and Founder of Quality Wheels Inc.
About the Great Place To Work Certification Process
Great Place To Work Certification is not self-reported and cannot be bought. It is earned through a rigorous, employee-driven evaluation process:
- Trust Index™ Survey — Employees answer 60 statements across a five-point consistency scale, plus 14 demographic questions and two open-ended questions. The survey takes 10–20 minutes and must meet strict distribution and response-rate requirements to ensure it accurately represents the full employee population.
- Culture Brief™ — A company questionnaire completed by leadership that provides context about the organization’s practices and programs.
Companies that score above the certification threshold become Great Place To Work Certified for a 12-month period, during which they are automatically eligible for all Best Workplaces™ award lists.
Why This Certification Matters in Trucking
The trucking industry faces a well-documented driver retention crisis. According to the American Trucking Associations, annual driver turnover rates have historically exceeded 90% at large carriers. Against this backdrop, Quality Wheels’ perfect satisfaction score isn’t just impressive — it’s an anomaly that speaks to a fundamentally different approach to running a trucking company.
Research from Great Place To Work shows that Certified organizations enjoy:
- 51% higher retention than a typical U.S. workplace
- Better recruitment metrics, including higher offer acceptance rates
- Higher business profitability
- Greater employee pride in the company
- Recognition for having great people managers and leaders
Building a Culture Where Drivers Thrive
Quality Wheels, Inc. is a people-first organization focused on safety, transparency, and respect. The company operates a modern fleet of dry van and open deck trailers, specializing in standard freight, high-value cargo, and complex specialty loads — all supported by advanced safety technology, GPS tracking, and predictive maintenance.
But technology alone doesn’t earn a 100% Trust Index score. Under CEO Boris Agababian’s leadership philosophy of “Always Do Good,” Quality Wheels has built a workplace where:
1. Leadership That Listens
CEO Boris Agababian brings a fresh perspective to trucking, having learned outside the industry before committing fully to transportation. “When I didn’t know how to do something the ‘old way,’ I asked the drivers how they’d want it done,” Agababian explains. “When drivers tell me what they needed to succeed, I listened.”
2. 24/7/365 Support That Actually Works
Quality Wheels provides round-the-clock dispatch support, breakdown assistance, and after-hours help. Driver complaints report that management gives them straight answers, no runaround, no corporate speak.
3. Clear Expectations, No Surprises
One of the biggest frustrations drivers face at other carriers is uncertainty. Quality Wheels has eliminated this by establishing clear policies, consistent expectations, and reliability — aligning directly with the Trust Index dimension of credibility.
4. Technology That Empowers, Not Micromanages
While many carriers use technology to surveil drivers, Quality Wheels uses it to empower them. The company’s AI-backed TMS, real-time tracking, and predictive analytics give drivers the tools they need to succeed — not the feeling of being watched.
The Proof Is in the Performance
A company culture this strong doesn’t just make employees happy — it delivers measurable business results:
📈 22.7% fleet growth (from 88 trucks in 2025 to 108 in 2026)
📈 98.2% on-time delivery rate
📈 100% tender acceptance
📈 4.75/5 star rating on CarrierSource (16+ verified reviews)
📈 Top Carrier #36 out of 360,000+ carriers nationwide (2026)
📈 Top Carrier #56 in the 21–99 truck category (2025)
Industry Recognition
The Great Place To Work Certification joins an impressive roster of awards and recognition for Quality Wheels:
- 🏆 “World’s Greatest Trucking Company” — Featured on Bloomberg TV (Watch Episode 402)
- 🏆 Top Carrier #36 out of 360,000+ — CarrierSource 2026
- 🏆 Top Carrier #56 (21-99 Trucks) — CarrierSource 2025
- 🏆 CarrierSource “Review of the Week” (July 2024)
- 🏆 “Top 10 Trucking Companies” — Logistics & Transportation Review (2024)
What Customers Are Saying
“Carrier has been with us since 2019, always on time, and dispatchers are so helpful. No matter what you might need, they are great at providing you with a prompt and accurate answer. Would highly recommend their services!”
— Mike V., Verified Broker
“This team is near perfect and that is why they run a good amount of loads for us. They are always on time for pickup and delivery!”
— Verified Broker from Ohio
Join a Great Place to Work
Quality Wheels is actively recruiting CDL-A drivers who want to work for a company that truly values them:
- ✅ 100% employee satisfaction (Certified by Great Place To Work®)
- ✅ Competitive pay and benefits
- ✅ OTR / 2025 Award-Winning fleet routes with 88+ modern trucks
- ✅ Passenger-friendly policy
- ✅ 24/7/365 dispatch and support
- ✅ Management that listens and responds
Interested in driving for a Great Place To Work Certified™ company?
📞 Call: (224) 788-3090
📧 Apply online: qualitywheelsinc.com/careers
About Quality Wheels, Inc.
Founded in 2012 and headquartered in Schaumburg, IL, Quality Wheels, Inc. is an asset-based trucking company providing regional and long-haul transportation across the United States. The company operates a modern fleet of 108 trucks across 48 states, specializing in standard freight, high-value cargo, and complex specialty loads. Operations are supported by advanced safety technology, GPS tracking, and predictive maintenance. Quality Wheels is a people-first organization focused on safety, transparency, and respect.
🔗 View our Great Place To Work profile
🔗 Watch our Bloomberg TV feature: World’s Greatest Trucking Company
🔗 Read verified reviews on CarrierSource
Quality Wheels, Inc. — “Always Do Good”
